Programmatic/RTB Customer Success Manager

A Publicly traded company at the Toronto Stock Exchange Ventures with HQ in Israel.
The company helping advertisers to gain clarity in their mobile user acquisition and offering publishers a top of the line search solution to increase user experience and better traffic monetization.

As a Customer Success Manager, you will own your accounts through managing relationships with global advertisers and decision makers, managing renewals and growth objectives, while being accountable for customer and partner satisfaction. In this role you’ll have the opportunity to work cross-functionally with Product Management, Marketing, Sales and R&D. This is a high-impact, hands-on, strategic role that will help strengthen of the company as a leader in the MarTech ecosystem.

דרישות:

  • 2+ years of experience as      CSM/AM or equivalent customer-facing roles in ad tech – a must

  • RTB/Programmatic experience      required

  • Experience in working with      mobile apps and overall mobile advertising ecosystem – an advantage

  • Experience in working with      social channels: Facebook, TikTok, Google, Twitter, ASA

  • Experience in working with MMP      (Appsflyer, Adjust, Kochava etc…) – an advantage

  • Understanding of mobile      programmatic ecosystem (formats, targeting options, attribution, key      metrics, etc.)

  • Exceptional customer      orientation, interpersonal, listening, written and verbal communication      skills

  • Ability to lead and motivate,      develop clear and creative solutions to problems and manage multiple      initiatives simultaneously.

  • Independent, proactive and out      of the box thinker

  • English fluency both verbal and      written. Other languages are a plus

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